Frequently Asked Questions

What is Star Protection and Patrol's mobile security patrol service all about?

Who can benefit from hiring Star Protection and Patrol?

What does the mobile security patrol unit do?

What if my property has specific requirements for security monitoring/surveillance?

How long will the mobile patrol unit be on the property during a security patrol check?


What is Star Protection and Patrol's mobile security patrol service all about?

Star Protection and Patrol's mobile security patrol is a 24/7/365 private patrol, or security inspection and surveillance service. With it, our security guards can randomly monitor your home, business, commercial property, construction site or neighborhood for any duration, including several times during the day or night. We provide security services throughout Wisconsin, including Green Bay, Appleton, Neenah/Menasha, Oshkosh, Fond du Lac, Madison and Milwaukee.

Who can benefit from hiring Star Protection and Patrol?

Our services are used by security-conscious property owners/managers across Wisconsin who realize that mobile patrol inspections are a proactive approach to property safety and security as well as a deterrent to crimes like theft, vandalism and trespassing.

  • Owners/managers of businesses or commercial properties with goods, equipment and vehicles that are prone to theft or vandalism.
  • Owners/managers of hotels and resorts that want to protect their property from criminal activity or trespassing and provide their guests with a visible safety and security presence during their stay.
  • Construction site managers that want nightly or weekend security patrols of the site to deter theft and vandalism of tools, equipment and building materials.
  • Residences and neighborhoods that wish to have a highly visible or undercover security presence to deter criminal activities in the area.
  • Owners of vacant properties and vacation homes that are shut down or winterized for the off season and require only periodic exterior security checks for break-ins, vandalism and animal or storm damage.
  • Owners of other expensive private property such as boats, RVs, heavy equipment, etc. or anyone who is concerned with criminal activity in the area, like arson, break-ins, vehicle thefts, trespassing, vandalism, etc.

What does the mobile security patrol unit do?

Our mobile patrol units will monitor the exterior and/or interior of your property and any goods, equipment, vehicles, etc. located on the property for safety, security and damage issues. Our security patrol agent will perform the specific tasks in the patrol orders for your property, observe and report on any suspicious persons, vehicles, activity or incidents in the area and conduct traditional crime prevention techniques in accordance with state and local laws.

What if my property has specific requirements for security monitoring/surveillance?

Our mobile patrols can be contracted to perform any necessary security-related tasks according to your specific needs. In addition to patrols of parking areas and all buildings, goods and equipment on the property, we can perform foot patrols of specific areas and check certain points. Our detailed Patrol Reports include electronic verified time stamps of each patrol check during the shift. We can install Deggy buttons at specific points on the property and require that these be scanned during each security patrol check. These checkpoint scans will appear in the Patrol Reports along with a time stamp showing exactly when each checkpoint was checked and scanned by the patrol unit. At the end of each patrol shift, we can email you the report showing the details of each individual patrol check that was performed, including each checkpoint scan if required.

How long will the mobile patrol unit be on the property during a security patrol check?

The patrol officer will thoroughly check the external perimeter of your property before conducting a check on all points of entry of buildings on the property to ensure all doors and windows are secure. He or she will also perform any additional tasks based on the patrol orders for the property, including inspecting certain checkpoints and checking the interior of your property. The designated time for the patrol and reporting time will vary depending on the property and its patrol orders/tasks specified. A designated amount of time for the patrol check will be agreed upon in the contract with the property owner/manager before the start of the mobile patrol services. Any time over this allocated patrol time period will require additional charges as described in the patrol service contract and the terms of service agreed to prior to starting the patrol services. If there is an issue at the property, the patrol unit will attempt to contact the property owner or an authorized representative to approve of additional time on scene. If no one can be reached, the patrol officer or supervisor will take whatever action deemed necessary while being mindful of the best interests of the property owner.

What are the visibility options for conducting mobile patrols?

Star Protection and Patrol can perform high-profile marked vehicle or low-profile unmarked vehicle patrols. The mode of the patrol check will depend on your preferences and the security needs of your property. We realize that every client's property is different and because of that, our patrol vehicles are equipped to perform either type of patrol.

What type of vehicles are used for mobile patrol units?

Our security patrol vehicles are well-maintained, late model vehicles that are fully equipped to perform mobile patrol services.

How are your mobile patrol vehicles equipped?

Serving Wisconsin, Star Protection and Patrol's patrol units are equipped with all necessary security patrol equipment, including communications gear, flashing warning lights, spotlights, etc.

What if the patrol unit discovers a problem at my property during a patrol check?

In the case of a problem discovered during the patrol that cannot be reasonably resolved by our patrol unit, we will notify the business owner/resident or designated property manager as well as local law enforcement or emergency services if necessary.

When can I have my property checked?

Patrols can be scheduled to be conducted at any frequency and for any time period you prefer. Mobile patrols can be done multiple times per day or night, once or twice a week, every other day, every day, every night, only on the weekends, only for a week or two or even on demand when needed.

What are your rates for contract mobile patrol services?

Star Protection and Patrol's mobile patrol service contracts start at $5 per patrol check, but rates vary up/down based on patrol frequency, the time required to complete the patrol, reporting requirements, property size/type, location and patrol orders. We offer discounts for higher frequency patrol checks, drive-through patrols and patrols of multiple properties in the same immediate area. Contact us for a quote based on your custom security needs.

What if I need a dedicated mobile patrol unit for my property?

Whether it's for residential or business security, if you need a dedicated mobile patrol unit to secure or watch your property for any length of time, please contact us for a quote.

How do I get started with mobile security patrols for my property?

Call Star Protection and Patrol at 920-527-0510 or contact us today to discuss your property's custom security patrol needs.